Privacy notice

View the Australia Post Mobile FlexiSIM Privacy policy and Cookies policy 

Privacy notice

Australia Post Mobile FlexiSIM is powered by Flexisim Pty Ltd (ACN 643 168 585) on behalf of Australia Post. Under this arrangement, Flexisim Pty Ltd provide telecommunication services to customers who have purchased the Australia Post Mobile FlexiSIM card. 

Australia Post provides no operational support for the FlexiSIM product. The product is sold by Australia Post over the counter or online. Australia Post may collect some customer details through online sales, which are passed onto Flexisim Pty Ltd for fulfilment. All transactions are conducted by Flexisim Pty Ltd. 

When establishing an account, your personal information will be captured and you may opt in to receive promotional marketing material from both Australia Post and Flexisim Pty Ltd. 

Australia Post with Flexisim Pty Ltd is committed to providing our customers with excellent customer services. Whilst handled by Australia Post, your personal information will be handled in accordance with the Australia Post Group Privacy Policy, which outlines how to access and correct your information, or make a privacy related complaint. Alternatively, whilst in the possession of Flexisim Pty Ltd, your personal information will be subject to the Flexisim Pty Ltd Privacy Policy.  

To view our full Privacy Policy please click on the links below:

Cookies policy

Cookies are text files that are downloaded to your computer or mobile device when you visit a website. As you browse, cookies gather information about your use of that website. They are then sent back to the originating website each subsequent visit, providing a more enriched experience – the site learns your preferences as you browse. Some types of cookies also perform essential functions, enhancing site experience and functionality.

How to get started with FlexiSIM

Unlimited talk and text, plus mobile data you can use, share4 and gift.5

Get a FlexiSIM

Buy a $4 FlexiSIM
online or at a participating
Post Office.3

Choose a plan

When you have your
SIM, activate and
select a plan.

Enjoy your FlexiSIM

Enjoy unlimited talk and text and the ability to gift5 or share4 your data with friends and family on FlexiSIM.