Loading...
Account for mobile number
${ defaultAccount.phone_formatted }
${ account.phone_formatted }

My account

Please wait...

${ overdueAccount.message }

Please note: usage records may be delayed by up to 48 hours.

Payments

Top up due: Amount due: $${ payments.total_due } $${ parseFloat(payments.total_due) + 5 }
Date due: ${ defaultAccount.billed_to_formatted }
Usage period: ${ defaultAccount.billed_from_formatted } - ${ defaultAccount.billed_to_formatted }
Auto renew:

Shared data

${ Math.ceil(sharedDataUsedPercentage) }% used of ${ formatMBtoGB(sharedDataAllocated) }

Loading...
Sim Icon
${ account.phone_formatted }
Current plan:
${ account.product.name }
New plan:
${ account.switch_plan_name }
Expires: Renews:
${ account.next_billed_from_formatted }
${ account.local_data_used_percentage }% used of ${ formatMBtoGB(account.local_data_allocated) }
${ account.rollover_data_used_percentage }% used of ${ formatMBtoGB(account.rollover_data_allocated) } rollover
No rollover data currently
$${ account.idd_used } used of $${ account.idd_allocated } international talk
No international talk included
${ account.roaming_data_used_percentage }% used of ${ account.roaming_data_allocated }MB data
${ account.sms_used } used of ${account.sms_allocated } sms
No sms available
${ account.idd_used } used of ${ account.idd_allocated } minutes talk
No talk minutes included
${ account.days_remaining } days left
  • ${promotion.description}
  • $${promotion.idd} international talk
  • Expires on ${promotion.expiryDate}
  • Remaining renewals: ${promotion.renewals}
Loading...
Sim Icon
${ account.phone_formatted }
Info Icon This account has been suspended due to non-payment. You can unsuspend it by paying now. This account has been suspended due to plan expiry or using up all your inclusions. You can unsuspend it by paying now.
Plan:
${ account.product.name }

Select payment method:

Make payment:

Update credit card details

${ account.paying_overdue_message }

${ account.paying_overdue_message }

Confirm payment

We will charge your saved credit card (${paymentMethod.number}) for a balance of $${ (overdueAccount.amount/100).toFixed(2) }
No, thank you
You don't currently have any active services. If you wish to reactivate please contact us.

Contact info

To update account details, contact details or address details please contact customer support

Account details

First name:
Last name:
Contact details
Email:
Phone:
Address details
Address 1:
Address 2:
Suburb:
Postcode:
State:

Data gifting

You can gift 1GB of your data to anyone else on Australia Post Mobile. You can gift up to ${defaultAccount.product.sku !== 'APM_365' ? '5GB' : '60GB'} per renewal period.

Gift 1GB of your data to another Australia Post Mobile

You can gift up to ${defaultAccount.product.sku !== 'APM_365' ? '5GB' : '60GB'} during each renewal period and need to have at least 1.5GB of data remaining.

You'll be sending 1GB of data from ${ defaultAccount.phone_formatted }, which has ${ formatMBtoGB(defaultAccount.local_data_remaining) } remaining, to ${ formatPhone(gifting.receiver) }.

Please enter a valid phone no. starting with 04xxx.

You've successfully gifted 1GB of data to ${ formatPhone(gifting.receiver) }. We'll send them a text message to let them know.

Gifting failed. ${ gifting.message }

This account can't gift data because it has less than 1.5GB remaining.

Buy data

Buy additional data to use within Australia.

Adding data...

1GB

$5

Data will expire ${ defaultAccount.next_billed_from_formatted }

${ localData.message }

Confirm payment

We will charge your saved credit card (${paymentMethod.number}) for a balance of $5
No, thank you

Reactivate SIM

Important! Ensure you resume the relevant MSN in Marge before reactivating.

List of cancelled SIMs

Successfully reactivated the service in Cindy.
Failed to reactivate the service in Cindy.
There is already an active 365-day plan on this account. Unable to reactivate another service onto this same account.
Phone number
Service number
Current plan
New plan
Action
${ account.phone_formatted }
${ account.i_account }
${ account.product.sku }

Confirm reactivation

Reactivation will apply to service number ${ reactivation.serviceNumber } onto plan SKU ${ reactivation.selected }
No, thank you

Top up your roaming inclusions

Buy additional data, SMS and talk with a 30-day expiry to use while travelling overseas.

Topping up...
${ localData.message }

Due to delayed usage records from overseas carriers, you have used inclusions beyond your plan allowance. A $${payments.total_due} catch up payment will be added to any top up you amount you select.

$${plan.costToUse/100}

  • ${plan.dataMB}MB data
  • ${plan.sms} SMS
  • ${plan.idd} minutes talk

Top ups are not available for this plan type.

Confirm payment

We will charge your saved credit card (${paymentMethod.number}) for a balance of $${topUpModalData.amount}.
This includes $${topUpModalData.overage} of catch up payments.
No, thank you

Manage plan

All mobile plans include unlimited standard Australian talk and text.

${ defaultAccount.product.name }

change plan
You have requested a plan change (to ${ defaultAccount.switch_plan_name }), which will take effect on your next renewal cycle.
${ defaultAccount.local_data_used_percentage }% used of ${ formatMBtoGB(defaultAccount.local_data_allocated) } plan data
${ defaultAccount.rollover_data_used_percentage }% used of ${ formatMBtoGB(defaultAccount.rollover_data_allocated) } rollover data
$${ defaultAccount.idd_used } used of $${ defaultAccount.idd_allocated } international talk
${ defaultAccount.days_remaining }DAYS left

Current plan details

  • ${ defaultAccount.product.data }GB data
  • $${ defaultAccount.product.idd } of international talk
  • Unlimited standard Australian talk and text
  • Renews every ${ defaultAccount.product.days } days
Plan cost
$${ defaultAccount.product.cost }
Remaining plan data
${ formatMBtoGB(defaultAccount.local_data_remaining) }
Remaining rollover data
${ formatMBtoGB(defaultAccount.rollover_data_remaining) }
Days left
${ defaultAccount.days_remaining }
Renewal date
${ defaultAccount.next_billed_from_formatted }

Want to change plan?

We have multiple plans available and there might be another that suits you better.

Change plan

Select from the plans below to change your current plan. This will take effect at the start of your next renewal period.

Please wait while we switch your plan...

${ upgradeMessage }

${ plan.size }
$${ ((plan.price + plan.discount)/100).toFixed(0) } /${plan.days}-days
${ plan.data }GB
included data

Includes these great features:

Data rollover up to 100GB.*
${plan.days} days expiry, no lock-in contracts.
Unlimited standard Australian talk & text.
$50 of international calls to any country.
$300 of international calls to any country.

Critical Information Summary

This account has been paid for the next renewal period. If you want to upgrade/downgrade in the future, you can do so after ${ defaultAccount.next_billed_to_formatted }.

*Disclaimers:

Rollover up to 100GB of unused data when you renew an eligible plan before expiry.

All data is automatically shared across eligible services on the same account in Australia.

Data gifting is only available between AP Mobile users on eligible plans. 1GB per gift, up to a max of 5GB/60GB per renewal period (being 30/365 days). Gifting is unavailable if you have under 1.5GB and expires at the end of the recipient’s expiry period.

Usage subject to Fair Go Policy. The AP Mobile service is provided by Flexisim Pty Ltd on the Optus Network and your device must have the ability to operate on that network.

Confirm plan change

Your plan will be changed at the start of your next renewal period.
No, thank you

Payments

Account settings

Payment due date
${ defaultAccount.billed_to_formatted }
To setup auto renew please add a credit card
Saved payment details
Credit Card - ${ paymentMethod.number } (update) (remove) Updating... UPDATED FAILED
Auto renewal
Use the top up menu to add to your inclusions

All of your mobile services are currently suspended for non-payment. Please return to the Overview page and make a payment from the main screen.

Your next renewal period

Phone number
Plan
${ account.phone_formatted }
${ account.product.name }
${ account.switch_plan_name }

Thanks for your payment

${ account.voucher_message }

Payment has been successful
Subtotal: $${ payments.total }
Pro rata: -$${ payments.prorata }
Discount: -$${ payments.discount }
Save payment information:
Auto renew:
Total payment due: $${ payments.total_due }
${ payments.message } We'll just update your account.
Note this will pay for your next renewal period.
If you have run out of data you can also tick ‘plan reset’ after you click the button.
You are running low on data - you can reset your plan now.
You have run out of data - you can reset your plan now.

Confirm payment

We will charge your saved credit card (${paymentMethod.number}) for a balance of $${ payments.total_due }
We will charge your credit card for a balance of $${ payments.total_due }
 

If you choose to reset your plan a new ${ defaultAccount.product.days } day renewal period will begin immediately for all services in the account. Your data allowance and any International talk inclusions will be reset.

No, thank you

Confirm payment

Your voucher (${voucherDialogInfo.voucherCode}) will apply to mobile (${voucherDialogInfo.accountPhone})
 

If you choose to reset your plan a new ${ defaultAccount.product.days } day renewal period will begin immediately for all services in the account. Your data allowance and any international talk inclusions will be reset.

No, thank you

Confirm plan reset

If you choose to reset your plan a new ${ defaultAccount.product.days } day renewal period will begin immediately for all services in the account. Your data allowance and any International talk inclusions will be reset.
No, thank you

Processing...please wait and do not refresh your browser or leave this page.

Confirm Credit Card Removal

Are you sure you wish to remove this credit card from your account? This will also turn off your auto-renew.
No, thank you
Order history (This will redirect)

Help and support

Our friendly customer service team is here for you.

Send message
Call us now (free call): 1300 196 916 or +61 2 8599 2221